Safe and Secure Data Management

bk7's Privacy Policy

bk7 places the highest importance on protecting your personal information — we ensure your privacy through SSL encryption and strict data security practices.

Last Updated: January 2026 — This policy may be revised from time to time; any changes will be published on this page.

Introduction and Scope

bk7 ("we", "us", or "the platform") is an online casino and betting service. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information when you use our website bk7.cam.

This policy applies to all bk7 services, subdomains, mobile applications, and affiliate channels. By using our platform, you are considered to have agreed to the terms described in this policy. If you do not agree with this policy, please refrain from using our services.

This policy applies only to users aged 21 or older. We do not knowingly collect information from minors.

Information We Collect

When registering an account, using our services, and completing transactions on bk7, we may collect the following categories of information:

2.1 Registration and Identity Information

  • Full name, date of birth, and national ID or passport details (for KYC verification).
  • Email address and mobile phone number.
  • Residential address and country.
  • User-created username and encrypted password.

2.2 Financial and Payment Information

  • Mobile number and account identifier for bKash, Nagad, Rocket, Upay, or bank accounts.
  • Deposit and withdrawal history and amounts.
  • The last four digits of a card number when using Visa or Mastercard (full card numbers are not stored on our servers).

2.3 Usage and Technical Information

  • IP address, browser type, operating system, and device identifier.
  • Login time, session duration, and service usage patterns.
  • Behavioural data collected through cookies and similar tracking technologies.
  • Gaming history, bet amounts, and bonus usage records.

2.4 Communication Information

  • Records of your conversations with our customer support team via live chat, email, or any other channel.
  • Any feedback or complaints you voluntarily provide.

Purpose of Data Use

bk7 uses your information only for lawful and specific purposes. We ensure a legal basis before processing any data.

  • Account Management: For account registration, verification, authentication, and security management.
  • Service Delivery: For providing gaming services, distributing bonuses, managing the VIP programme, and organising competitions.
  • Financial Transactions: For processing deposits, withdrawals, and payments, and ensuring transaction security.
  • KYC and Compliance: For verifying customer identity, confirming age, and meeting responsible gaming obligations.
  • Fraud Prevention: For detecting and preventing illegal activity, money laundering, and fraudulent behaviour.
  • Customer Support: For resolving your enquiries, complaints, and issues.
  • Marketing Communications: For informing you about relevant offers, bonuses, and updates with your consent (you can opt out at any time).
  • Service Improvement: For improving platform functionality, user experience, and security measures.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and to operate our services effectively.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, security protection, and payment processing. These cookies cannot be disabled, as the website will not function properly without them.

4.2 Analytics Cookies

We use analytics cookies to generate anonymous statistics for service improvement. These do not reveal the identity of users and are used only to analyse overall traffic patterns.

4.3 Cookie Controls

You can disable non-essential cookies through your browser settings. However, doing so may cause some features of the website to not work properly.

Data Sharing and Disclosure

bk7 does not sell or rent your personal information to any third party. However, limited information may be shared in the following circumstances:

  • Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment gateways.
  • Technology Partners: Game software providers and technology service providers receive only limited access to the information necessary for their specific functions.
  • Legal Obligations: Information may need to be disclosed to comply with court orders, lawful requests from investigative authorities, or applicable law.
  • Fraud Prevention Agencies: Limited information may be shared with authorities capable of detecting and preventing illegal financial activity.
  • Business Restructuring: In the event of a company merger, acquisition, or asset transfer, provided the new entity is bound to follow this policy.

Before sharing information with third parties, we ensure they maintain appropriate security standards and are bound by strict confidentiality agreements.

Data Security Measures

bk7 applies industry-standard technical and organisational measures to protect your personal information:

6.1 Technical Safeguards

  • 256-bit SSL encryption applied to all data transfers.
  • Encryption of sensitive data at rest.
  • Regular security audits and vulnerability assessments.
  • Automated monitoring systems to detect suspicious activity.
  • Two-Factor Authentication support.

6.2 Administrative Safeguards

  • Employee access to data is restricted to what is necessary only (Principle of Least Privilege).
  • Regular staff training on privacy and security.
  • A clear incident response plan for data breaches.

While we are committed to ensuring the highest level of protection, it is not possible to guarantee that data transmission over the internet is completely secure. We therefore ask you to use a strong password and not to share your account details with anyone.

Data Retention Period

bk7 retains your personal information only for as long as necessary. Our retention policy is as follows:

  • Active Accounts: Information is retained for as long as the account remains active.
  • Closed Accounts: Certain information may be retained after an account is closed to meet legal obligations and maintain financial records.
  • KYC Documents: Identity verification documents are retained for a set period in accordance with applicable regulations.
  • Transaction Records: Financial transaction records may be retained for an extended period for legal and audit purposes.
  • Marketing Data: If you withdraw your consent, your information will be removed from marketing communications immediately.

Your Rights

You have the following rights regarding your personal information:

8.1 Access and Review

You may request a copy of the information we hold about you at any time. We will respond within 30 business days of receiving a valid request.

8.2 Right to Rectification

If your information is inaccurate or incomplete, you may ask us to correct it. This can be done through your account settings or by contacting our support team directly.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this request may not be fulfilled in full where there are legal obligations, ongoing disputes, or an active account.

8.4 Objection to Processing and Withdrawal of Consent

You may withdraw your consent for marketing communications at any time. Send an email to [email protected] to stop this service.

8.5 Data Portability

You may request your data in a structured, machine-readable format, which will help you transfer it to another service.

Protection of Minors

bk7 is an adults-only platform and strictly enforces a prohibition on providing services to anyone under the age of 21. We do not knowingly collect any personal information from minors.

The registration process includes a mandatory age verification step. If we become aware that a minor has provided information, we will close that account, delete the associated data, and arrange to return any deposited funds.

If you suspect that a minor is using our platform, please contact us at [email protected].

International Data Transfers

Our services rely on international infrastructure, so your data may be stored or processed on servers outside Bangladesh. For any international data transfer, we ensure that:

  • The recipient country or entity maintains adequate data protection standards.
  • Appropriate contractual safeguards are in place for the transfer.
  • The purpose of data processing is limited to the purposes described in this policy.

Responsible Gaming and Data Protection

As part of our responsible gaming programme, we monitor gaming behaviour and provide support if signs of problematic gaming are identified. Information collected for this purpose is handled with strict confidentiality and is used solely for the welfare of the player.

You can find details about self-exclusion, limit-setting, and other support tools on our Responsible Gaming page. Self-exclusion requests take effect immediately and we fully respect that decision.

Policy Changes

bk7 reserves the right to revise this privacy policy as needed. For significant changes, we will:

  • Update the revision date on this page.
  • Notify registered users of important changes by email.
  • May display a notice on the platform.

If you continue to use our platform after changes are made, you will be considered to have consented to the revised policy. We therefore recommend that you review this page regularly.

Contact and Complaints

If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team:

  • Live Chat 24/7 support in Bengali — directly from within the site
  • Response Time Within 30 business days for data-related requests

To learn more about our terms of service, please read the Terms and Conditions page.